This report outlines research on making HMRC’s email communications to employers as effective as possible to further encourage compliance with minimum wage legislation.
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This document details research commissioned by the government to better understand the impact of HMRC’s email communications using behavioural science. The findings yield results about how specific types of emails and language can prompt employers to better engage with minimum wage guidance.
The report covers the:
- approach
- implementation and analysis
- findings
- discussion
- conclusion
