10,000 businesses warn PM: Security Shortages are urgent risk to public safety

Industry leaders, hospitality and security firms representing more than 10,000 businesses and organisations in the night time economy have today called on Prime Minister Boris Johnson to act on door security shortages plaguing the nightlife and hospitality sectors before ‘Freedom Day’ on July 19th, warning of an “impending public health crisis.” The collective includes the Stonegate Group and JD  Wetherspoons, alongside trade bodies the Night Time Industries Association, UK Door Security Association, Music Venue Trust and the UK Crowd Management Association. 

This intervention comes just weeks after the Manchester Arena Inquiry report identified ‘missed opportunities’ to protect the public. It also noted that the Security Industry Authority (SIA)’s enforcement regime was ‘insufficiently robust’ to identify the use of unlicensed stewards for bag searches.* In an open letter, the signatories warn that failure to address staff shortages poses an “urgent risk to public safety” for the millions of Britons who enjoy nights out and festivals, among other events, which will also hamper the UK’s economic recovery from the pandemic, with some businesses forced to close or reduce hours due to lack of staff.

The Government’s ‘Protect Duty’ consultation closed just this month (July 2021), with the Home Office seeking to gather views on how organisations, businesses and venues can enhance the protection of the public from potential security threats. Now, security firms and operators across the nightlife and events sectors are urging the Prime Minister to put the Government’s consultation into action by taking measures to support solutions to staff shortages in the sector.   

The UK Door Security Association has warned that 6 in 10 door supervisor positions are at risk of being unfilled in pubs, nightclubs, events, and festivals, as a result of the Covid-19 pandemic. Much of the sector has been closed for over a year, and many door security staff have sought more stable sources of income during this time – some taking security roles in retail or Covid testing centres, and others leaving the security industry altogether.

Security licenses are regulated by the Security Industry Authority (SIA), which sits under the Home Office. In answer to a recent parliamentary question, Minister Kit Malthouse MP responded that there are ‘record numbers’ of door supervisors on the register of license holders. However, the signatories urge that this does not reflect staff numbers at the ground level – because these licenses are not being utilised in hospitality venues. As England is on course to re-open businesses with no Covid-19 restrictions just next week, the sectors warn these shortages will be both unmanageable for operators and potentially catastrophic for public safety.

The signatories call on the Prime Minister to consider solutions such as funding training incentives, streamlining new training requirements, or tackling shortages through legislation. They have asked government ministers to call an urgent meeting to discuss the issue.

Michael Kill, Chief Executive of the Night Time Industries Association, says:

“The Home Office has wilfully ignored a ticking time-bomb that will compromise public safety and our sector’s ability to recover from a time of devastation. By focusing on the rhetoric of reopening, the Government has refused to acknowledge or consider the practicalities of opening a venue after a year of enforced closure, lacking the foresight and apparent motivation to pre-empt ensuing crisis.  

We can no longer afford this complacency. Ministers should listen when we say there is an issue and government must be proactive in helping us to reach solutions – whether that be funding training incentives, streamlining new training requirements, or tackling shortages through legislation. Security shortages may well be the coup de grace for our industry; for the public, they’re an accident waiting to happen.” 

Simon Longbottom, CEO, Stonegate Group, which has more than 4,500 venues, says:

“Security staff are integral to the safe running of our late night venues. The role they play in helping us to maintain well-regulated venues, satisfying licensing requirements and keeping the public safe should not be underestimated.

It is extremely concerning that the Government appear to lack an understanding of this gravity just days away from the full re-opening of nightlife. If the Prime Minister really wants us to drive the UK’s economic recovery, we must have the required security resources in place to do so.” 

Anne Marie Chebib, Secretary, United Kingdom Crowd Management Association, says:

“The United Kingdom Crowd Management Association (UKCMA) is working in partnership with the UKDSA and NTIA to highlight the threats to public safety of the lack of security staff across the hospitality sector.

The Associations collectively represent over 10,000 businesses and organisations within the United Kingdom, who are in turn responsible for many thousands of staff, charged with the public safety of millions.

Support from central government is essential, and we urge a swift response from the Prime Minister.”

*This article was amended on 27th July 2021. An earlier version noted that the SIA had been ‘implicated in security failures’, however this has been clarified to instead reflect the finding of the Manchester Arena Inquiry that the SIA had an ‘insufficiently robust’ enforcement regime with regard to identifying unlicensed stewards used to search bags.      

Night Time Industries Association 

UK Door Security Association 

UK Crowd Management Association 

A.P Security (APS) 

Blu Security 

Bridgegate Security 


Carly Heath, Night Time Economy Advisor, Bristol City Council Circus Liverpool 

City Security 

Combined Service Provider (CSP) 

Controlled Space Ltd 

DHP Family 

EC 1 

Eddy Grant – Crowd Safety Practitioner & Lecturer Egg LDN 

Elite Security 

Event Producers Independent Committee (EPIC) Events Industry Forum (EIF) 



FGH Security 

Football Safety Officers Association (FSOA) 

Forum Birmingham 

Gentian Events 

Gough & Kelly 

Grosvenor Casino Group 

Harewood Leisure 

Headline Security 

Hippodrome Casino 

Hybred Consultancy 

International Safe Events 

James Lackovic – Crowd Safety Practitioner 

JGA Group 

Lethbridge Solutions 

Logical Safety Solutions 

Man Commercial Protection

TMS Protect 

Tokyo Industry Group 

United Protection (UK) Security 

Vespasian Security 

Vila Clubs Ltd Fire & Lightbox London Warehouse

Amy Lamé, London Night Czar

McKenzie Arnold Group 

Ministry Protective 

Mitchell & Butler 


Movie Lot Group (The) 

Music Venue Trust 

Novus Leisure 

Phase 01 

Phoenix Security 

Piano Works 

Premium Security Services 

Proud Group 

Radius Security 

Regency Security 

Rekom Group 

ResponSec Ltd 

Revolutions Group 

Richards Events & Recruitment Services  Right Guard Security 

Sacha Lord, Night Time Economy Adviser, GMCA Safe In Our Hands 

Safestyle Security Services 


Security & Event Solutions 

Security Scotland Ltd 

Select Security & Stewarding  

SGL Security 

Shoreditch Bar & Pub Group 

Square Metre Group (The) 

SRM Security 





Synergy Security 

The Association of Independent Festivals (AIF) The Event Safety Shop (TESS) 

The Safety Officer Pty  

Titan Risk Management



Whiskey Bravo Productions

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