Our Ready to Serve programme for managers is completely free and covers the following:
  • COVID Risk Assessment
  • Team Safety and Protection
  • Social distancing rules
  • Communication and Conflict
  • Developing The Offer
  • Welcoming Guests
  • Cleaning and Hygiene (Building and equipment
  • Operational Planning
I have shared some collateral with Michael for all members. This will be done by way of an eLearning course, handbooks and other useful resources so staff get certificates for the modules which CPL Learning have a built-in partnership with; shield safety, Hop, Shaker Group, CGA, TLT solicitors and Beerbelle.
Further to this, we have a team members version, which is chargeable but if you contact me directly as an NTIA member will be reduced. The modules include;
  • COVID Secure
  • Conflict Management
  • Delivering Guest Excellence
  • Creating Hospitality in a sterile world
  • Delivery and takeaway
  • Cellar Cleaning and equipment
  • Kitchen cleaning and equipment
  • Fire Safety
  • Age Verification
  • Food Safety
  • Allergens
Give me a shout on [email protected] and we will support as much as possible to get you ready for reopening.

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